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Biocera Alkaline Jug Filters

This is the simplest, most cost-effective way of getting alkaline antioxidant water. Distinct from regular jug filters, the Biocera Jug transforms ordinary tap or bottled water into alkaline water which is rich in hydrogen. Expensive electronic water ionisers are no longer necessary to obtain alkaline water. The Biocera Alkaline Jug has been very popular since we introduced it to the UK in 2009.

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From £59.75

With the Biocera Alkaline Jug, you can quickly and easily obtain great-tasting alkaline antioxidant water. 

Although it may resemble a common filter jug, the sophisticated pitcher is highly unique: as well as filtering out chlorine, bacteria and heavy metals, it alkalises water and positively influences its Oxidation Reduction Potential. 

The jug’s natural bioceramic minerals even stimulate the release of molecular hydrogen, meaning the jug is one of the few pieces of equipment to generate water that is both a) alkaline and b) hydrogen-rich.

Transforming your daily drinking water has never been easier.

Biocera Alkaline Jug: No Ordinary Filter


  • Alkalises water, typically raising the pH from 7.5 to 9.5
  • Alters the water's ORP (Oxidation Reduction Potential), typically to between -100mV and -250mV
  • Uses natural bioceramic minerals to emit low levels of natural energy and improve water structure
  • Filters chlorine and reduces heavy metals and dissolved organic residues (benzene, pesticides)
  • Stimulates the release of active molecular hydrogen
  • Adds beneficial alkaline minerals (potassium, magnesium, calcium) to the filtered water
  • Made from BPA-free plastic
  • NSF certified (international safety standard)
  • 1.5 litre capacity, easily fits in fridge door

Bioceramics: Harnessing the Power of Natural Minerals

Given its transformative capacity, the pure-tasting, silky-smooth water produced by the Biocera Alkaline Jug can be considered a mere bonus. Let's talk about how the jug transforms water.

The Biocera filter media work in several effective ways to alter the characteristics of water, and unlike traditional jug filter cartridges which tend to leave filtered water acidic, the pH is increased well into the alkaline range. This is thanks to a new-generation of special bioceramic minerals which influence the properties of water as it flows through the cartridge. Bioceramic-based filtration products, such as those pioneered by Biocera, bring alkaline antioxidant water within the financial reach of everyone.

Other elements include a coarse particle pre-filter, activated carbon granules and antibacterial ceramic balls. For more information on the filter media employed in the jug, click on the Components tab below.

In our view, drinking good water is the simplest thing most people can do to improve their levels of wellness. You can use alkaline antioxidant water for hot and cold drinks, for cooking and for washing fruits and vegetables.

The jug also removes the need to buy ready-to-drink alkaline water from the supermarket. As well as being expensive, this water does not assure the same level of contaminant-removal.

"Peak performance and optimal health depend on the body's ability to maintain a slightly alkaline state in virtually all of our cells and tissues. Drinking four to six glasses a day of alkaline water will help to neutralise over acidity and over time will help to restore buffering ability."

- Dr Susan Lark -

If you crave water that's rich in beneficial minerals, a source of molecular hydrogen and naturally alkalised (no electronic element), the Biocera Alkaline Jug is a wonderful investment. Click on the Feefo Reviews below to read our feedback.

How Long Does the Jug Last?

The Biocera Alkaline Jug comes complete with 2 cartridges. Each cartridge will last, with normal family usage, 8 weeks, and cartridge replacements come in packs of 3.

You can buy the Alkaline Jug with a replacement pack of cartridges at a saving instead of buying separately. There are also savings to be had on multiple packs of replacement cartridges.

Happy hydration!

Product Price Qty
Alkaline Water Jug & 2 Filter Cartridges
In stock
Alkaline Water Jug & 5 Filters Cartridges
In stock

Was £107.50

Special Price £97.75

Alkaline Water Jug Filter Cartridges Pack of 3
In stock
Alkaline Water Jug Filter Cartridges Pack of 6
In stock

Was £95.50

Special Price £85.75

Alkaline Water Jug Filter Cartridges Pack of 12
In stock

Was £191.00

Special Price £157.75

Further Information

Bioceramic Filtering

Each alkaline filter cartridge will last for approximately 350+ litres of filtered water before requiring replacement. Typically 2 months of average use. The filtered water can be used for hot and cold drinks, for cooking and for washing vegetables and fruit.

Composition of the Alkaline Jug Filters:

  • Coarse particle pre-filter stops visible particles from entering the filter bed
  • Fine polypropylene mesh pre-filter prevents any small particles or sediment from entering into the filter media and leading to clogging
  • Activated carbon granules absorb chlorine and organic compounds such as benzene (if present in your water)
  • Antioxidant balls decrease the Oxidation Reduction Potential (ORP). Typical tap water in the UK has an ORP of 300mV. After passing through the filter cartridge, this will generally change to -100 to -200mV. The pH of the water will typically rise from a pH of 7.5 (which is fairly standard for UK tap water or bottled water) to between 9.0 and 9.5
  • Far Infra Red ceramic balls contain different types of natural minerals such as tourmaline which are known to emit far infrared energy
  • Antibacterial ceramic balls prevent the growth of bacteria in the filter cartridge. They also help to uptake harmful heavy metals in the water
  • Final polypropylene filtration stops any fine particulate from coming through the filter
  • Each alkaline filter cartridge will last for approx 6 to 8 weeks (350+ litres of filtered water) before requiring replacement. If there are high levels of hardness, then the cartridges may require replacement more frequently

The Biocera Alkaline Jug is now an extremely effective way for everyone to enjoy the benefits of drinking filtered alkaline water.

The Alkaline Jug Filter Functions Very Differently from Standard Jug Filters

The Biocera Alkaline Jug Filter is similar in appearance to most commonly used jug filters, but in operation it is entirely different.

If you filter tap water through an ordinary jug filter, the water after filtration will typically have a pH of 5.5 (acidic). They are designed to filter out dissolved contaminants and remove hardness.

When you filter the water through the alkaline jug filter, however, the pH will typically be in the order of 9.0 to 9.5 (alkaline). The Oxidation Reduction Potential (ORP) of the water will also be beneficially changed.

With tap water in the UK, that is usually in the order of 150 to 300mV (with little change after ordinary filtration).

After passing through the alkaline jug filter, this typically changes to between -100mV and -200mV, which is what gives the water antioxidant properties.

We believe that drinking alkaline water, such as provided by the Biocera Alkaline Jug, is probably the simplest thing we can all do to achieve better levels of wellness.

Now with the alkaline jug filter it's possible for everyone to have the convenience and health benefits of alkaline water. We introduced the Biocera Alkaline Jug to the UK in 2009, and since then we have received plenty of positive feedback from our customers.

You can buy the Alkaline Jug Filter and cartridges by selecting your choice on this page. Alternatively, call us on 01764 662111 and we'll be more than happy to advise.


Each alkaline filter cartridge will last for approximately 8 weeks (350+ litres of filtered water) before requiring replacement. If there are high levels of hardness, the cartridges may need to be replaced more frequently.


Our alkaline jug filters contain the following components:
  1. Coarse particle pre-filter to stop visible particles from entering the filter bed.
  2. Fine polypropylene mesh pre-filter that prevents small particles or sediment from entering into the filter media, thus clogging the filter media.
  3. Activated carbon granules to absorb chlorine and organic compounds such as benzene (if present in your water).
  4. Antioxidant balls that decrease the Oxidation Reduction Potential (ORP) of the water, giving it antioxidant properties.
  5. Far Infra Red ceramic balls that contain 10 different types of minerals. They emit beneficial energy into the water and also reduce any residual heavy metals.
  6. Antibacterial ceramic balls to prevent the growth of bacteria in the filter cartridge.
  7. Final polypropylene filtration to stop any fine particulate from coming through the filter.


Q: What's the difference between the Biocera Alkaline Jug Filter cartridges and ordinary jug filter cartridges?

A: Ordinary filter cartridges are designed to remove pollutants such as chlorine, dissolved organic contaminants, heavy metals and hardness from the water. However, they typically leave the water acidic after filtering. The Biocera Alkaline Jug Filter removes chlorine and dissolved organic contaminants, while the special minerals in the cartridge alkalise and ionise the water.

Q: What change in pH can I typically expect?

A: If you are putting tap water into your alkaline jug with a pH of 7.5 (which is common for many areas of the country) then the pH of the filtered water will typically be in the range of 8.5 to 9.5. Which is an ideal pH range to be drinking on a daily basis.

Q: How frequently do I need to change the filter cartridge?

A: We would recommend that for average family use the filter cartridge be changed every 8 weeks. You can set the date on the dial at the top of the jug when you install a new cartridge. Normal jug filter cartridges require changing every 4 weeks, due to the possibility of harmful bacteria growing in the filter media. The filter media in the Biocera Alkaline Jug Filter are antibacterial, thereby preventing harmful bacterial growth and extending the lifetime of the cartridge. Hence they can be changed less frequently than ordinary filter cartridges.

Q: What safety standards do the Biocera minerals comply with?

A: Biocera have received certification from NSF, the international certification body involved in safety standards, for their bioceramic filter media. To our knowledge they are the only company to have received this certification for their bioceramic minerals.

Q: Do the Biocera Alkaline Jug Filter cartridges fit other jugs?

A: The Biocera Jug Filter cartridges will fit most jug filters that take the round-type filter cartridges commonly sold in supermarkets.

Q: What is the Biocera Alkaline Jug made from?

A: The Biocera Alkaline Jug is manufactured from plastics where the resins used are BPA-free.

Q: Can I produce alkaline ionised water on tap similar to the water from the Biocera Alkaline Jug Filter?

A: Yes, it is now possible to enjoy similar quality water ‘on tap’ using the Energy Plus Water Filter. The Energy Plus inline system is a four-stage filtration system which uses Biocera bioceramic minerals to alkalise and ionise the water. Further details can be found here.

Feefo Reviews

158 reviews for this product Feefo Reviews Product rating
Feefo Reviews

Star Rating Comments
Product Rating 03-Dec-2019
really good product. Easy to use and effective.
Product Rating 02-Dec-2019
Great product and fast delivery! Thank you!
Product Rating 21-Nov-2019
The water is so much purer and you cannot taste the chlorine in the water. A heathy option. We use it in the kettle and for cokingas well.
Our Response
Thank you for taking the time to leave us a review of our Alkaline Water Jug filters. We are delighted that you are pleased with the water filtered through the jug
Product Rating 19-Nov-2019
The best filters on web market
Product Rating 14-Nov-2019
good service
Product Rating 03-Nov-2019
Speedy delivery. Excellent product.
Product Rating 29-Oct-2019
Great quality items. I'm happy with my purchase.
Product Rating 25-Oct-2019
Makes water taste lovely and hydrated me better.
Product Rating 23-Oct-2019
Ideal for good water quality
Our Response
Thank you for leaving a 5 star review for our Alkaline Water Jug Cartridges. We are pleased to hear that you are happy with the quality of water they produce.
Product Rating 23-Oct-2019
fine order ok.
Product Rating 21-Oct-2019
Essential product for great tasting and healthy water. I’ve been using for a few years.
Product Rating 20-Oct-2019
Please send me any future offers and products
Product Rating 17-Oct-2019
The product was delivered promptly and is always as described on the website.
Product Rating 14-Oct-2019
The excellent tasting, healthy water is lovely to drink instead of undrinkable chlorinated tap water. The jug is very easy to hold and filling it also easy with the sliding thumb operated 'hatch' door in the top of the lid- very nifty- and having the date scale just there too is convenient. I've been using...
Our Response
We are delighted to hear that you are happy with our Alkaline Water Jug and thank you for taking the time to leave us a detailed review.
Product Rating 13-Oct-2019
Better tasting water. It's so good for you
Product Rating 11-Oct-2019
great filters water tastes much better after using them
Product Rating 09-Oct-2019
Used it before but now I have plenty in stock in my cupboard.
Product Rating 20-Sep-2019
Water tastes much better. I still have to use a meshy kettle descaler even though I started with a clean kettle. I think this is due to mineral deposits rather than limescale. I am not convinced these filters are better than any other good quality filters.
Our Response
Thank you for taking the time to leave a review of our Alkaline Water Jug Filters, it is much appreciated. The main purpose of the Biocera jug is to produce filtered, alkaline, antioxidant, hydrogen-rich water. Because it changes the structure of the water, fine calcium particles, which can form scale, precipitate out of the water. This is particularly noticeable in areas of harder water. Jugs that do remove ‘hardness’ leave the water acidic which we do not consider to be good for health.
Product Rating 18-Sep-2019
I use this water cartridge on regular basis. Find it does make thecwater taste good
Product Rating 11-Sep-2019
Excellent product! I regularly order this product.
Product Rating 27-Aug-2019
Have 3 Biocera jugs (one in each home!) and have ordered many times before!
Product Rating 13-Aug-2019
New jug for the office, saves me carrying water to work every day. Used this alkaline system for 18mths now and highly recommend.
Product Rating 04-Jul-2019
An excellent product. Good quality.
Product Rating 22-May-2019
been using the Biocera water filters and jog for more than a decade!
Product Rating 20-May-2019
It does what it says and the water tastes much better.
Product Rating 15-May-2019
Easy to use. Water tastes great. Literally can’t drink tap water anymore as it now tastes like swimming pool water after drinking filtered water
Product Rating 13-May-2019
Product does exactly what it says. Really clean tasting water. Saves all the plastic bottles I was buying before. Thank you
Our Response
Thank you for leaving a review of our Biocera Alkaline Water Jug. We are pleased that you are happy with our product and appreciate you taking the time to leave us a review
Product Rating 06-May-2019
Great portable filter solution
Product Rating 24-Apr-2019
Really nice big jug, doesn’t dribble
Product Rating 08-Apr-2019
This was my 3rd time buying these filters... excellent
Product Rating 25-Mar-2019
Really like this product, it delivers what it says.
Product Rating 25-Mar-2019
Easy to use. Do not see any changes to my generally good health, but will continue to use the jug with the idea that it may be having some unseen benefit.
Product Rating 13-Mar-2019
I think the filters are quite expensive but good
Product Rating 12-Mar-2019
Good service and good product
Product Rating 11-Mar-2019
Tast of the water is great
Product Rating 07-Mar-2019
Excellent water jug, pours easily
Product Rating 05-Mar-2019
I find the alkaline jug filtering system very good, the best available, and have been using it for some time.
Product Rating 06-Feb-2019
Perfect! Quick and spawn!
Product Rating 05-Feb-2019
This water jug and filters give me peace of mind- I’m not ingesting a host of stuff that’s coming from my tap
Product Rating 29-Jan-2019
Fijn dat het ook alkalisch water geeft
Product Rating 23-Jan-2019
excellent as usual thank you
Product Rating 21-Jan-2019
Really makes a difference
Product Rating 18-Jan-2019
Does what it says on the label !!
Product Rating 07-Jan-2019
Have been using these regularly for years now, wouldn't be without them. Particularly living in a hard water area.
Product Rating 03-Jan-2019
Good results every time saves the need for bottled water.
Our Response
Thank you for taking the time to leave a review of our Alkaline Water Jug Filter Cartridges. We are happy that you are pleased with our product.
Product Rating 03-Jan-2019
My favourite filter. The water not only is, but tastes good.
Product Rating 27-Dec-2018
I've used them daily for the last four years and love the water they enable my family to drink. It's a vital part of our healthy diet.
Our Response
We are delighted that you are happy with our Biocera Alkaline Water Jug. Thank you for taking the time to leave a review!
Product Rating 18-Dec-2018
Just what I need in my life. That I can’t find anywhere else
Product Rating 10-Dec-2018
Quick andefficientservice
Product Rating 05-Dec-2018
This was a repeat order. I have been using this water filtering and alkalizing jug for over 5 years now and I love it. Biocera is affordable, very reliable, and you can make healthy water easily.
Product Rating 03-Dec-2018
Reliable, easy to use filters for those of us who aren’t able to have a plumbed in system.
Product Rating 03-Dec-2018
Excelldnt quality of water
Product Rating 19-Nov-2018
Great as always, best filters in the market
Product Rating 19-Nov-2018
I trust their products totally
Product Rating 09-Nov-2018
Just tried and getting use to the new jug
Product Rating 05-Nov-2018
it in creases the pH to alkalise the water.
Product Rating 31-Oct-2018
I can definitely taste the difference in the filtered water in comparison to the tap water
Product Rating 26-Oct-2018
It’s a nice looking jug and I feel confident it’s doing what it says
Product Rating 22-Oct-2018
I've been using these already years, and will continue also
Product Rating 22-Oct-2018
I’m happy with this excellent product
Our Response
Thank you for you review of our Alkaline Water Jug Filter Cartridges. We are pleased that you are happy with the product!
Product Rating 17-Oct-2018
arrived quickly, easy to use and water is palatable
Product Rating 10-Oct-2018
I wrote it already! Simply best water and glad you sell it because I can not bye it anymore in Finland.
Product Rating 09-Oct-2018
It comes highly recommended
Product Rating 09-Oct-2018
Easy to fit and work well
Product Rating 05-Oct-2018
I can tasted the difference in water when I use the filters.
Product Rating 01-Oct-2018
They do what it says on the tin. Also love their dedication to human health as a company.
Product Rating 24-Sep-2018
Even using these for a a few years now great product.
Product Rating 23-Sep-2018
Water taste is so good; completely filters out the chlorine taste.
Product Rating 13-Sep-2018
Very pleased with the water jug, the supplements and Green Vibrance products .
Product Rating 02-Sep-2018
Hyvä tuote, vesi maistuvaa-
Product Rating 28-Aug-2018
Brilliant - prompt efficient service and great product. Will certainly buy from them again.
Product Rating 22-Aug-2018
Hyvä tuote ja käytän vesikannua jatkuvasti. Veden maussa heti huomaa tavalliseen vesiputkiveteen verrattuna eron.
Product Rating 20-Aug-2018
very good water filters. Have used consistently for years
Product Rating 17-Aug-2018
Great product used tired and tested
Product Rating 07-Aug-2018
Great product..................
Product Rating 05-Aug-2018
For Biocera filter jug - a great way to alkalise and filter water
Product Rating 31-Jul-2018
It’s nice to drink fresh water
Product Rating 24-Jul-2018
Do an excellent job of removing chlorine etc
Product Rating 20-Jul-2018
I always use my jug with these filter cartridges. I have very sensitive digestion and this really helps, as I found out when I ordered from elsewhere and they took a very long time to send them!
Product Rating 16-Jul-2018
Flawless is in every department.
Product Rating 13-Jul-2018
My second jug (the older one now lives in our camper van) so Inalready knew that it was a good product.
Product Rating 13-Jun-2018
Would drink water without it going through these filters.
It does taste so much better and, if you use the water of making tea there is no scum floating on top.
Coffee also tastes better.
Highly recommended.
Product Rating 21-May-2018
A little expensive the filters
Product Rating 28-Apr-2018
Easy to use and easy to clean
Product Rating 23-Apr-2018
Great product !! High quality. It's the only alkaline jug I would ever buy.
Product Rating 10-Apr-2018
très intéressant pour la santé..
Product Rating 10-Apr-2018
The filter really makes tap water taste better! I drink a lot of water each day and always keep two large bottles of filtered water in the fridge.
Product Rating 09-Apr-2018
The water tastes so much better filtered.
Product Rating 05-Apr-2018
highly recommended,fast transaction
Product Rating 05-Apr-2018
Better than water from the tap
Product Rating 28-Mar-2018
Good size jug that filters quickly. Thought the offer was good value and gives me the opportunity to see how alkaline water makes a difference at an affordable price.
Product Rating 19-Mar-2018
Good service.............
Product Rating 19-Mar-2018
Arrived very promptly. Easy to order.
Product Rating 14-Mar-2018
Filtered water tastes better!
Product Rating 14-Mar-2018
Perfect for rehydration and optimum health
Product Rating 09-Mar-2018
I can really taste the difference in the water quality
Product Rating 07-Mar-2018
Wouldn’t drink tap water without filtering the water. This is the best way for me.
Product Rating 13-Feb-2018
Used for years and health sustained.
Product Rating 07-Feb-2018
This is the second jug that we have bought. Although the first one did the job well we had a few issues with water dribbling out of the spout and going all over the worktop. We were really pleased that the manufacturers had changed the design slightly and this does not appear to happen any more. It's...
Product Rating 05-Feb-2018
Because they do the job by raising the ph of the tap water to a level that my stomach can handle.
Our Response
Thank you for your review of our Alkaline Water Jug Filter Cartridges, we are delighted that they are working for you.
Product Rating 02-Feb-2018
I need to test the water for its alkalinity!!
The effect of the water will show in the future , at the time I am trusting you!!!
Our Response
Remember to use reagant or a ph meter to test the alkalinity of the water. Litmus paper does not give an accurate result. Our Alkaline Water Jug should raise the ph of the water to betewen 8.5 and 9.5, depending on the starting water. 
Product Rating 01-Feb-2018
Can clearly taste the improved water quality.
Product Rating 30-Jan-2018
I much prefer filtered water to tap water and find alkaline filters give me a great quality drinking water.
Our Response
Thank you for leaving a review of our Alkaline Water Jug Filter Cartridges. Your review is much appreciated and we are happy that you are enjoying the water.
Product Rating 29-Jan-2018
Great product, noticeable difference to water straightaway
Product Rating 29-Jan-2018
The biocera filtering system is the best counter top filter I have tried so far. The water always tastes fresh and clean. A must for an alkaline health approach. Thank you water-for-health for having the cartridges on special offer.
Product Rating 23-Jan-2018
Excellent service throughout.
Product Rating 17-Jan-2018
Have used these many time and they work perfectly
Product Rating 27-Dec-2017
Fast postage. The water jug is simple to use and the shower head was easy to attach.
Product Rating 20-Dec-2017
It is the water filters for the alkaline jug that I have just bought. I have been drinking the alkaline water for some years now and I use the water for drinking and cooking and making tea and coffee. You can tell the difference in the taste
Product Rating 14-Dec-2017
Brillant quality water and quick delivery
Our Response
Your review of our Alkaline Water Jug Filter was much appreciated. We are happy that you are pleased with the water it produces.
Product Rating 05-Dec-2017
Always good quality and water tastes good
Product Rating 02-Dec-2017
Great value for money!

Perfection in a glass.
Our Response
Thank you for your wonderful review of our Biocera Alkaline Water Jug Filter! We are happy that you are pleased with our product and appreciated your taking the time to leave a review for us.
Product Rating 23-Nov-2017
Very pleased with all aspects.
Product Rating 13-Nov-2017
Have used them for years and no problems.
Product Rating 07-Nov-2017
A good product, slight improvement from previous use.
Product Rating 07-Nov-2017
Problemlos und Schnell!!!
Product Rating 01-Nov-2017
Our Response
We are very happy that you are pleased with our Biocera Alkaline Water Jug. Thank you for taking the time to leave a review.
Product Rating 31-Oct-2017
Enjoying using the product
Product Rating 26-Oct-2017
Good product, been using it for years with no problems
Product Rating 20-Oct-2017
Slightly expensive, but worth the cost. Filtered water a real improvement to local tap water.
Product Rating 11-Oct-2017
Always reliable and the cartridges last longer than normal retail filter cartridges, although a little more expensive
Product Rating 02-Oct-2017
This is excellent product
Product Rating 28-Sep-2017
Filtered water is amazing, much better that the one from the tap (even thou that tap water at my location is the best tap water all around the Czech Republic). I can't really say if the pH is higher or not, since I haven't tried, but I'm just satisfied with the taste.
Product Rating 28-Sep-2017
So far, the product is satisfactory and meets the standards suggested in advertisements and brochure.
Product Rating 28-Sep-2017
See my comments above ...
Product Rating 26-Sep-2017
Great product. You can taste the difference!
Product Rating 26-Sep-2017
Used for some time now, and find alkaline water very palatable.
Product Rating 25-Sep-2017
Good product and quick delivery
Product Rating 25-Sep-2017
These filters are great products.
Product Rating 21-Sep-2017
The Filtered water tastes very good and lasts longer than ordinary water filters.
I feel confident that the water is better for my health.
Our Response
Thank you taking the time to review our Alkaline Water Jug Filter Cartridges. We are happy that you are pleased with our product.
Product Rating 21-Sep-2017
Great filters - expensive tho
Product Rating 20-Sep-2017
Regular customer, always happy with this companies products and service.
Product Rating 20-Sep-2017
I like this product and this purchase would have been my fourth. I just think for a jug, it is a little overpriced.
Our Response
Thank you for taking the time to leave a review of our Biocera Alkaline Water Jug, we are happy that you like this product. The Biocera Jug is very different from standard jug filters. The majority of the cost is in the bioceramic crystals in the cartridge, not in the jug itself.
Product Rating 19-Sep-2017
Its easy to use, quick to filter and the water tastes good
Our Response
Your great review of our Biocera Alkaline Water Jug is much appreciated. We are pleased that you are happy with your purchase.
Product Rating 18-Sep-2017
Product description is so far away from the reality nothing change
Our Response
Thank you for your feedback on our Biocera Alkaline Water Jug. The jug will raise the ph of your water to between 8.5 and 9.5 depending on the ph of your starting water. The ph of water should be measured using reagent or a ph meter NOT ph test strips as they give an inaccurate reading and are used to measure the ph of the human body.
Product Rating 18-Sep-2017
Hi i wanted to know why the fresh water turns cloudy in the space of a couple of hours? I dont think its working how do i prevent the cloudy water from appearing? Also when i empty the jug, at the bottom of it there is some sort of grit texture when i wipe my finger on it?
Our Response
The Biocera Jug’s prime function is to produce alkaline, antioxidant, structured water. If your water has very high levels of hardness it is not unusual to find calcium deposits settling out in the base of the jug. These are normally easily removed by cleaning with a vinegar/ water. Filters that remove scale leave the water acidic which we do not consider to be healthy. Please let us know if this resolves your problem
Product Rating 18-Sep-2017
The water from the filter is great tasting
Product Rating 15-Sep-2017
Works really well; thanks guys!
Our Response
Your review of our Biocera Alkaline Water Jug is much appreciated - thank you for taking the time to write it!
Product Rating 13-Sep-2017
A filter is a filter want more words well do not send another stupid document
Product Rating 13-Sep-2017
Water tastes good and it helps with my silent reflux symptoms. Happy with home delivery and fast shipping.
Our Response
Thank you for taking the time to leave a review of our Biocera Alkaline Water Jug. We are delighted that it has helped you.
Product Rating 07-Sep-2017
They improve the water taste and quality
Our Response
We appreciate you taking the time to review our Biocera Alkaline Water Jug Filter Cartridges. We are happy that they have improved your water.
Product Rating 23-Aug-2017
A very good product, the water tastes good and hoppfully will provide some health benefits.
Product Rating 22-Aug-2017
I have tried the water & it tastes much smoother than the filtered water I am used to .. not yet seen any difference .. yet!
Product Rating 22-Aug-2017
We have been using this water filter for about four/five years now and would never go back to drinking tap water without using this filter first. A great product and the resulting filtered water has absolutely no taste which is great. Plus what the alkalised water does for our bodies!
Quick and...
Our Response
Your review of our Biocera Alkaline Water Jug was much appreciated. We are happy that you are pleased with our product.
Product Rating 21-Aug-2017
Good service from the company
Product Rating 10-Aug-2017
I would not order from this company again, only because I had not realized the cost of delivery.
Our Response
Thank you for taking the time to leave your comments. All goods are dispatched from the UK but you will not be liable for any local taxes or customs as we pay these. Goods are dispatched within 1-2 business days and sent with the major courier companies so you receive the goods quickly. Shipping  is charged at a flat rate of CAD$10 across Canada. We don't think this is an unreasonable charge for a courier service. 
Product Rating 09-Aug-2017
In my opinion Alkaline water filter is an excellent product.
Our Response
Your feedback on our Alkaline Water Jug Filters is very much appreciated. We are pleased that you are happy with this product.
Product Rating 07-Aug-2017
I have been using this product for a year now to filter my water.
Product Rating 02-Aug-2017
Great product. I filter all my drinking and cooking water.
Product Rating 01-Aug-2017
The water treatment process is good. The water filters through quickly and is treated.

There is limited guidance for when to change the filter. I think it lasts
longer than suggested. I have had one filter in for a year and the water still tests at an 8. The filters are expensive...
Our Response
Thank you for your comments on the alkaline jug, we value all feedback from our customers. 

The jug filters should be replaced every 8 weeks. The ph may well still be at 8 after a year but the filter has several elements, only one of which is raising the ph of the water. The filter also removes chlorine and other impurities from the water, the ability of the filter to do this decreases over time and after 8 weeks will not be as effective. The filter contains anti-bacterial media which again loses its effectiveness over time. After 8 weeks of use there is a chance of bacteria building up in the filter.  The filter has been developed so it is still performing well at time of expiry and not just when it is new.

The jug should not be filled so full that the reservoir does not empty, this will solve the problem of unfiltered water going in your glass.

Product Rating 25-Jul-2017
My water tastes far better thanks to the Alkaline filter cartridges.
Our Response
Thank you for taking the time to leave a review of our Biocera Alkaline Jug Filter Cartridges. We are very pleased that you are happy with them.
Product Rating 11-Jul-2017
Dilevery works good, easy to order.
Product Rating 11-Jul-2017
Water tastes so smooth from the tap after filtering
Product Rating 08-Jul-2017
Good product and service !!
Our Response
Thank you for your review of our Alkaline Water Jug, we are pleased that you are happy with it.
Product Rating 08-Jul-2017
Erinnomainen tuote,suosittelen!
Tekee hanavedestä 100 % parempaa.
Product Rating 27-Jun-2017
I've been using these filters for a decade and always bought them locally. This was easy and efficient
Product Rating 26-Jun-2017
It works perfectly well. The filters cost quite a lot but I am worth it!
Product Rating 19-Jun-2017
The filters are easy to fit and last a couple of months.


Our 7 Point Guarantee

At Water for Health we want prospective clients to buy from us with confidence. Our mission is to make a difference in the quality of life of as many people we can. We have very many customers who tell us we have made a difference to them and this inspires us to continue to do what we do. To underpin our commitment we offer the following 7 point guarantee.

1. Customer Service

We always endeavour to treat our clients and prospective clients respectfully. We constantly strive to offer a caring attitude and a knowledgeable service.  Our approach is to treat others in the way we would like to be treated ourselves. We are available at the end of the phone or by email to discuss with you your requirements and concerns with a high degree of product expertise, confidentiality and professionalism. We can be reached by phone Monday to Friday between 8.45am and 5.30pm on 01764 662111.

2. 100% Money-Back Guarantee

We want all our clients to be happy with any product they buy from us. If however you purchase a product that does not meet your expectations, then we will refund your purchase cost at any time within 3 months if you are unhappy with it. It is your responsibility to notify us by phone or email first then send the product or remaining product and or packaging to our UK address.  We will process your money back promptly (that’s all the small print!).

3. Performance

With the equipment we supply we warrant that the product will remain in working order for the life of the guarantee.  In the unlikely event that your product malfunctions within the guarantee timeframe we'll replace it with the same model, or discuss an alternative with you if it is no longer available.

If it is a food product or dietary supplement you buy, the results can be varied depending on a wide variety of factors. The benefit will vary from person to person as can the period before benefit is felt. We endeavour to source quality products from suppliers who have a similar ethos to ourselves.  Should you wish to know which product might be most suitable for you please feel to call or email us as we are always happy to help. Please note we do not offer medical advice but are always pleased to point clients in the direction of resources that may be of value.

4. Delivery

At Water for Health we aim to dispatch your order within 48 hours of receipt. This is often done the same day subject to the product being in stock. However Water for Health import products from all over the world and there could be times where we might briefly be out of stock with a product due to timescales from ordering to delivery. Should the item be out of stock we will notify you within one working day to provide a delivery date.  If you have a special delivery requirement then please call us on 01764 662111 prior to placing your order and we will do our best to assist.  You can read more about our estimated delivery timescales here.

5. Security & Privacy

With an increasing threat of identity theft, we realise that security is of paramount importance. Be assured that your safety is protected with state-of-the-art Secure Socket Layer (SSL) technology that encrypts sensitive information on both your browser and our server. You’ll know that the checkout process is secure when you see an ‘s’ following the normal ‘http’ designation in the URL address bar.  All payments are processed through Sagepay who are the UK’s biggest payment gateway and renowned for there security.

 6. Purity and innovation

We are continually trying to source and develop new lines of products which can make a difference to the lives of our customers.  We believe the products we sell are some of the best on the market.  We are selective in the brands which we stock.  We look for products that use high quality ingredients and we against the use of fillers, herbicides, pesticides and artificial colourings and flavourings to name but a few.  These values are not only important to us but also to our suppliers.

 7. Education

We understand the wealth of information and mis-information available on the subject of health.  This is something we try to cut through ourselves to be able to offer a knowledgeable service to our clients.  We believe in the importance of being informed. As Water for Health is striving to provide products to improve the quality of life of its customers the following quote by Albert Einstein is very fitting: “We believe that an informed citizenry will act for life and not for death.”  To be able to do this we send an optional newsletter, write articles and provide other information to our customers through our blog here and other articles which can be accessed here.